WebsiteTherapy
Practice Growth9 min readBy Lee Shadle

How Do I Get More Clients for My Private Practice? The Channels That Work, in Order

Make it easy for the right people to find you, choose you and reach you, in that order: say who you help, make your own website the page that answers, keep your Google Business Profile current, handle reviews the way your ethics code allows, build referral relationships, answer inquiries quickly, use directories and ads as supports, and track where each client came from.

How do you get more clients for a private practice?

In practice that means eight steps, roughly in the order they pay off:

  1. Say who you help in the words a client would type or say.
  2. Make your own website the page that answers those questions, one page per thing you treat.
  3. Keep your Google Business Profile complete and current.
  4. Handle reviews the way your ethics code allows.
  5. Build referral relationships with physicians and other clinicians.
  6. Answer every inquiry quickly and make the first step small.
  7. Use directories and ads as supports, not the whole plan.
  8. Track where each new client came from, and put your time where it works.

This guide keeps every tactic inside the ethics codes you are licensed under (AAMFT 9.2 and NASW 4.07(b) bar asking current clients for testimonials), and it shows what AI answers cite when someone asks for a therapist: in WebsiteTherapy's July 2026 test of 96 AI answers, Psychology Today was a cited source in 25 of the 63 answers whose links could be traced.

The rest of this page takes each step in turn and links a deeper guide where a step needs more than a few paragraphs.

1. Say who you help, in the words a client would use

A person looking for a therapist rarely searches for "therapist" alone. They search for the problem and the place: help for panic attacks, a couples counselor who sees people online, a therapist for a teenager who will not go to school. The practices that get found are the ones whose pages say those things plainly.

That does not mean you must treat only one issue. It means each thing you treat gets a clear name and its own page. Our guide on whether a therapist needs a niche to rank on Google covers how narrow to go.

Write down the five or six problems you most want to see in your caseload, in the client's words, not the clinical term: "can't stop worrying" before "generalized anxiety disorder." That list drives every step below.

2. Make your own website the page that answers

Your website is the one place where you control every fact: who you see, what you treat, where you practice, what you charge, whether you take insurance and how to book. Search engines read it, AI answers read it, and a person deciding between three names reads it.

The pages that do the most work are service pages. One page per issue you treat, saying who it is for, how you work with it, where and how sessions happen, and what to do next. Our guide to writing a therapy service page an AI answer can quote walks through one, and SEO for therapists covers the rest of the site.

What AI answers cite when someone asks for a therapist

When someone asks ChatGPT, Perplexity or Google's AI Overviews for a therapist, the answer names a few practices and cites the pages it drew on.

Psychology Today was the most-cited directory in our July 2026 test, a cited source in 25 of the 63 answers whose links could be traced, so most answers drew on other pages. Two things follow. AI answers can read Psychology Today, so a complete, current profile there is worth keeping. And your own site is a page AI answers already quote.

The case for your own site is not that AI cannot read directories. It is ownership: on your own pages the facts are yours, always current, and the citation points to you, not to a listing beside your competitors.

Fewer people click through to any page, too. Pew Research Center tracked the Google searches of 900 US adults in March 2025 and found that people clicked a regular result in 8% of visits to a results page with an AI summary, against 15% when there was no summary. In the same Pew study, only 1% of visits to a page with a summary included a click on a link inside it, and people ended their browsing on 26% of pages with a summary, against 16% of pages without one.

Google users click less when an AI summary appears Horizontal bars on a scale from 0 to 30 percent of visits. Clicked a regular result with no AI summary: 15 percent. Clicked a regular result with an AI summary shown: 8 percent. Clicked a link inside the AI summary: 1 percent. Ended browsing with no AI summary: 16 percent. Ended browsing with an AI summary shown: 26 percent. Source: Pew Research Center, 900 US adults, March 2025. Clicked a result, no summary Clicked a result, summary shown Clicked a link inside the summary Ended browsing, no summary Ended browsing, summary shown 15% 8% 1% 16% 26% 0% 30% Data: Pew Research Center, 900 US adults, March 2025 · chart: WebsiteTherapy
When Google showed an AI summary, people clicked a regular result in 8% of visits instead of 15%, and ended their browsing more often (26% against 16%), according to Pew Research Center, July 2025.

So being named in the answer matters more than ranking just below it. When an answer names your practice and cites your page, the person who does click arrives already knowing who you are. Our guide to how each AI engine finds therapists covers the differences between them.

3. Keep your Google Business Profile complete

For a local search, Google often shows map results above the regular links, and those results draw on your Google Business Profile. Check four things: the primary category matches what you do, the services list names the issues from step 1, the hours and address are current, and the website link points to the right page on your site.

An occasional post keeps the profile from looking abandoned. Our guide to Google Business Profile for therapists covers categories, services and what AI answers read from the profile.

4. Reviews and testimonials: what your code allows

The ethics codes for marriage and family therapists, social workers, counselors and psychologists say the same thing about testimonials:

  • The AAMFT Code of Ethics, Standard 9.2: marriage and family therapists "do not solicit testimonials or endorsements from current clients or from other persons who are vulnerable to undue influence."
  • The NASW Code of Ethics, 4.07(b): social workers should not solicit testimonial endorsements from current clients or from other people vulnerable to undue influence, and that includes asking for consent to use something a client said before.
  • The ACA Code of Ethics, C.3.b: counselors who use testimonials "do not solicit them from current clients, former clients, or any other persons who may be vulnerable to undue influence."
  • The APA Ethics Code, 5.05: psychologists "do not solicit testimonials from current therapy clients/patients or other persons who because of their particular circumstances are vulnerable to undue influence."

The line is soliciting. A review someone chooses to leave on their own is theirs to leave. What you control is your reply, and a safe reply never confirms, denies or implies that the reviewer is a client: thank them for their words about the practice, or invite them to call the office, with nothing about anyone's care. Your state board may add advertising rules of its own, so read those too. Our guide to reputation management for therapists has more on replies.

5. Build referral relationships, without paying for them

Referrals from physicians, psychiatrists, school counselors and other therapists send people who already trust the source. Start with the clinicians who see the people you want to see: a pediatric practice for a child therapist, an obstetric practice for a perinatal specialist. Send a short note saying who you see, what you treat, whether you have openings and how to refer, and write again when your openings change.

Two rules keep this clean. The AAMFT code (8.1) bars marriage and family therapists from offering or accepting kickbacks, rebates, bonuses or other payment for referrals, so a referral relationship runs on trust, not money. The NASW code (4.07(a)) bars uninvited solicitation of potential clients who are vulnerable to undue influence, so outreach goes to professionals, not to people in distress. Our guide to building a referral network covers the rest.

6. Answer every inquiry quickly, and make the first step small

Someone who contacts a therapist may have been working up to it for weeks, and may be writing to several practices at once. A quick, clear reply gives them a reason to choose you. Reply the same business day where you can, say plainly whether you have openings, and offer one next step: a short phone call or a link to book.

Your contact form matters as much as your reply. Ask for a sentence, not a history, and never ask for health details on a website form. Our guide to therapist contact forms shows what to ask and what to leave for intake.

7. Directories and ads: supports, not the plan

Psychology Today and other directories still send inquiries, and AI answers read Psychology Today, as the test above shows. Some therapists say their directory referrals have dropped, and those reports are worth reading for what they are. ClearHealthCosts collected therapists' accounts in December 2025, including one licensed clinical social worker who saw a 50 percent decrease in referrals on her profile. Psychology Today's spokesperson told the same outlet that overall traffic and total contacts to therapists had remained strong. That is self-reports on one side and the company's own statement on the other; neither is an independent study.

So keep a profile if it sends you clients, keep it current, and do not let it be the only way in. Our post on Psychology Today referrals dropping goes further.

Paid ads, such as Google Ads, can bring inquiries quickly, and they stop the day you stop paying. They work best pointed at a service page that already answers what the person searched. Our guide to Google Ads for therapists covers how to set them up.

8. Track where each new client came from

Add one question to your intake: "How did you hear about us?" Offer a few choices (a Google search, an AI assistant, Psychology Today, a referral from a professional, a friend) and a free-text box. After a few months you will know which channels fill your caseload, and you can put your time there.

Where to start this month

  1. Write your list of five or six issues in your clients' words.
  2. Ask ChatGPT, Perplexity and Google, "Who can help with [issue] in [your city]?" Note who is named and which pages are cited.
  3. Check that your website has a page for each issue on your list, and that your Google Business Profile lists them as services.
  4. Read your review replies against your code.
  5. Send three referral notes to clinicians who see the people you want to see.
  6. Add the "How did you hear about us?" question to intake.

If you would rather not run all of this yourself, WebsiteTherapy builds therapy practice websites that do several of these steps for you: blog posts in your voice, Google Business Profile upkeep with a monthly post drafted for you to approve, review replies drafted inside the ethics codes for you to approve, and a check of what AI answers say about your practice. Marketing for therapists sets out what that covers. We do not promise rankings or clients; the steps above are worth doing either way.

Ready to make your practice AI-discoverable?

Book a free consultation — we'll show you how AI sees your practice today.

Prefer to write? Send us a message